Privacy Policy
Last updated: 8 October 2026
186LIGHT LTD, trading as 186Light (“186Light”, “we”, “us” or “our”), respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store and protect your personal information when you visit 186light.com, create an account, contact us, make a purchase or otherwise interact with us.
1. Who we are
186LIGHT LTD is a private limited company registered in England and Wales and trading as 186Light.
Company name: 186LIGHT LTD
Company number: 16272236
Company type: Private limited company
Incorporated: 24 February 2025
Registered office: 3rd Floor, 86-90 Paul Street, London, England, United Kingdom, EC2A 4NE
Website: 186light.com
Email: Connect@186light.com
186Light is an online retailer and supplier of premium decorative and architectural lighting.
For the purposes of UK data protection law, 186LIGHT LTD is the data controller responsible for the personal information described in this policy.
2. Information we collect
Depending on how you interact with us, we may collect the following information.
Identity and contact information — your name; billing address; delivery address; email address; telephone number; company or trading name, where applicable; and any other contact information you provide to us.
Account information — if you create an account with 186Light, we may store: your account details; order history; saved addresses; product preferences; wish-list information; and account activity. Passwords are stored using appropriate security measures and are not available to us in readable form.
Order and transaction information — products ordered; order value; delivery information; transaction references; returns; refunds; promotional discounts; correspondence regarding an order; and information necessary to administer a purchase. We do not normally receive or retain your complete debit or credit card number. Payment information is processed by the payment-service provider made available through our checkout.
Communications — we may keep records of communications between you and 186Light, including: emails; website enquiries; telephone enquiries; customer-service correspondence; complaints; product enquiries; trade enquiries; and project-related enquiries.
Technical and website information — IP address; browser type; device type; operating system; pages viewed; referral source; website interactions; approximate location derived from your IP address; shopping-basket activity; checkout activity; and cookie and consent preferences. Please see our Cookie Policy for further information.
Marketing information — whether you have agreed to receive marketing; your marketing preferences; newsletter interactions; campaign engagement; and when you unsubscribe or change your preferences.
3. How we use your information
We use personal information only where we have an appropriate lawful basis to do so.
Processing and fulfilling orders — process purchases; administer payments; arrange delivery; liaise with manufacturers and suppliers; provide order updates; process cancellations; administer returns; issue refunds; and respond to order-related enquiries. Our lawful basis is normally performance of a contract.
Customer service — answer questions; provide product advice; resolve delivery or product issues; manage complaints; and provide after-sales support. Depending on the circumstances, our lawful basis is performance of a contract or our legitimate interests in providing effective customer service.
Customer accounts and website functionality — maintain customer accounts; shopping baskets; wish lists; saved preferences; account security; and website functionality. Our lawful bases may include performance of a contract and our legitimate interests in operating an effective and secure e-commerce service.
Fraud prevention and security — detect suspicious transactions; protect customer accounts; prevent fraud; protect our website; investigate misuse; and maintain information security. Our lawful basis is normally our legitimate interests in protecting 186Light and its customers and, where applicable, compliance with our legal obligations.
Accounting, taxation and legal obligations — we may retain and process transaction and accounting information where required for: tax; accounting; audit; statutory reporting; legal claims; regulatory compliance; and corporate record keeping. Our lawful basis is compliance with a legal obligation.
Website analytics and improvement — where the appropriate legal requirements are met, we may analyse how visitors use 186light.com to understand: how visitors find us; which products are viewed; which products generate interest; how customers navigate the website; where customers leave the checkout process; website performance; and how we can improve our services. Where consent is required for the technology used, our lawful basis is consent.
Marketing — we may provide information about: new products; new manufacturers; new collections; promotions; editorial content; designer or manufacturer features; events; lighting inspiration; and other 186Light products and services. We will only send electronic marketing where permitted by law. This may be because: you have expressly opted in; or you are an existing customer and the relevant UK electronic-marketing rules allow us to contact you about similar products or services. You can unsubscribe from marketing at any time.
4. Who we share information with
We do not sell your personal information.
We may share personal information where reasonably necessary with carefully selected organisations including: lighting manufacturers; lighting suppliers; fulfilment providers; drop-shipping partners; delivery companies; courier companies; payment processors; banks and payment-service providers; website hosting providers; e-commerce service providers; IT providers; cybersecurity providers; accounting and bookkeeping providers; accountants; professional advisers; email and marketing providers; analytics providers; fraud-prevention providers; and regulators, courts, law-enforcement bodies or public authorities where required by law.
Where a manufacturer or supplier dispatches an order directly to you, we may provide them with information reasonably necessary to fulfil your order, such as: your name; delivery address; telephone number; email address; and relevant delivery instructions.
Service providers acting on our behalf are expected to process personal information only for authorised purposes and to protect it appropriately.
5. International transfers
Some of the technology, hosting, analytics, payment, communications or other service providers used by 186Light may process information outside the United Kingdom. Where personal information is transferred internationally, we take reasonable steps to ensure the transfer complies with applicable UK data protection legislation. Depending on the destination and provider, safeguards may include: UK adequacy regulations; the UK International Data Transfer Agreement; the UK Addendum to the EU Standard Contractual Clauses; or another lawful international transfer mechanism.
6. How long we keep information
We keep personal information only for as long as reasonably necessary for the purposes for which it was collected, including legal, accounting and regulatory requirements. As a general guide: order, invoice and accounting records may be retained for at least six years where required for tax and accounting purposes; customer-service correspondence will normally be retained for as long as reasonably necessary to deal with the matter and any related legal or commercial issues; customer-account information may be retained while the account remains active; marketing information may be retained while you remain subscribed; after you unsubscribe, we may retain limited information on a suppression list so that we do not accidentally send further marketing; and cookie and analytics information will be retained in accordance with the relevant service and cookie settings. Information may be retained for longer where necessary in connection with: legal proceedings; a dispute; an investigation; fraud prevention; a regulatory requirement; or the establishment, exercise or defence of legal claims.
7. Marketing preferences
You control whether you receive marketing communications from 186Light. You may: use the unsubscribe link contained in a marketing email; change available account preferences; or contact us at Connect@186light.com. Unsubscribing from marketing does not prevent us from sending essential communications relating to: an order; payment; delivery; return; refund; product safety; customer service; or your customer account.
8. Cookies
186light.com uses cookies and similar technologies for functions including: shopping baskets; checkout; customer accounts; website security; website preferences; analytics; and marketing. Please see our separate Cookie Policy for more information.
9. Keeping your information secure
We use reasonable technical and organisational measures designed to protect personal information against: unauthorised access; accidental loss; misuse; alteration; disclosure; and destruction. Access to personal information is restricted where appropriate to employees, contractors and service providers who require it for legitimate business purposes. No internet-based system can be guaranteed to be completely secure, and we cannot guarantee the absolute security of information transmitted online.
10. Your data protection rights
Depending on the circumstances, UK data protection legislation may give you the right to: request access to your personal information; request correction of inaccurate information; request completion of incomplete information; request deletion of personal information; request restriction of processing; object to certain processing; request transfer of information in a portable format; withdraw consent where processing is based on consent; and object to direct marketing. Some rights are subject to legal conditions and exemptions. To exercise a data-protection right, please contact: Connect@186light.com. We may need to verify your identity before acting on a request.
11. Your right to object to direct marketing
You have the right to object at any time to the use of your personal information for direct marketing. If you object, we will stop processing your personal information for that purpose.
12. Complaints
If you are unhappy with how 186Light handles your personal information, please contact us first so that we can try to resolve the issue. You also have the right to raise a complaint with the UK supervisory authority: Information Commissioner’s Office (ICO), Website: ico.org.uk
13. Children
186Light’s products and services are intended for adults. We do not knowingly collect personal information from children for direct-marketing purposes.
14. Links to other websites
186light.com may contain links to: manufacturer websites; designer websites; social-media platforms; payment providers; and other third-party websites. These organisations operate their own websites and privacy practices. 186LIGHT LTD is not responsible for the privacy practices, content or security of third-party websites.
15. Changes to this policy
We may update this Privacy Policy from time to time to reflect changes to: our website; technology; suppliers; service providers; products; data-processing activities; or applicable laws and regulatory guidance. The latest version will be published on 186light.com, together with the date of the most recent update.
16. Contact us
For questions about this Privacy Policy, the use of your personal information or your data-protection rights, please contact:
186LIGHT LTD trading as 186Light
Company number: 16272236
Registered office: 3rd Floor, 86-90 Paul Street, London, England, United Kingdom, EC2A 4NE
Email: Connect@186light.com
Website: 186light.com